You can backup all of your setup to a local file.
Backup includes:
- Keywords
- Filters
- Workspace Settings
- Item Properties Settings
- Item Specifics
- Search Results View
Navigate to Help > Backup & Restore
- Click create backup
- Save .zip file
- To restore, click Restore and select file.
If you are on a new machine you will need to reentire your license key.
eBay Account Tokens using Commit to Buy and Make Offer might need to be regenerated.
We do not have a copy of your backup! It’s advised to email the backup file to yourself for later use along with a local backup on your PC’s harddrive.
Frequently Asked Questions #
Backup and Restore #
- How often should I create backups?
It’s recommended to create backups before making significant changes to your keywords or settings, after you’ve optimized a configuration that works well for you, and before updating to a new version of the application.
- Can I restore a backup from an older version of the application?
Backups are generally compatible between most versions, but it’s always recommended to use the most recent version of the application for best results.
- What should I do if the restore process fails?
If the restore process fails, try restarting the application, ensuring you have the correct permissions to write files, and contacting support if the issue persists.
- Will restoring a backup overwrite my current settings?
Yes, restoring a backup will overwrite your current settings with those saved in the backup file.
- What’s the correct order for setting up a new installation with a backup?
The recommended order is: Download and install the application, enter your license key, restart the application, restore your backup, and finally reauthorize your eBay account.
- Do I need to restart the app after entering my license key?
Yes, restart the app after entering your license key to complete the restore process.
- When should I use the Restore function?
Use Restore when moving to a new PC, recovering your setup, or undoing changes.
- How do I create a backup in UbuyFirst?
Go to Help > Create Backup to generate a full backup of your current setup.
- Does the backup include block sellers, views, and application settings?
Yes, all of those are included in the backup.
- What do I need to manually enter after restoring a backup on a new device?
You’ll need to re-enter your license key and reconnect your eBay account.
- Will my eBay account stay connected after I restore a backup?
No, you’ll need to reauthorize your eBay account after restoring.
- Do I need to re-enter my license key after restoring on a new computer?
Yes, you must manually enter your license key on any new device.
- Will my license key be included in the backup file?
No, your license key is not saved in the backup and must be re-entered manually.
- Will the backup save my panel layout and workspace settings?
Yes, it saves all panel positions, sizes, and workspace configurations.
- Does the backup include my saved filters and highlight words?
Yes, both filters and highlight words are saved in the backup file.
- What is the purpose of the Import/Export or Backup/Restore feature?
It allows you to save and restore your full setup, including keywords, filters, views, and layout — especially useful when switching devices or testing changes.
- Does the backup include all of my keywords?
Yes, your backup includes all saved keywords.
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