Doc Summary
Which email address customers must contact for tax exemption requests.
Customers should contact su*****@********ng.com or or***********@********ng.com for tax exemption requests. Alternatively, they can visit https://fastspring.com/consumer-support/, click “Request a refund,” then select “US Tax Refund,” provide their order information, and a support case will be created. We will respond as soon as possible.
What exact information is required in the email:
- FastSpring Order ID
- Resale certificate or tax exemption documentation
