Checkout & Make Offer
U.S. Tax Exemptions
Last Updated: February 2, 2026Which email address customers must contact for tax exemption requests. Customers should contact su*****@********ng.com or or***********@********ng.com for tax exemption requests. Alternatively, they can visit https://fastspring.com/consumer-support/, click “Request a refund,” then select “US Tax Refund,” provide their order information, and a support case will be created. We will respond as soon as possible. What exact information...
How to Enter a VAT ID and Request VAT Exemption
Last Updated: February 2, 2026Where and how a VAT ID should be entered during checkout During checkout, buyers should click the “Enter VAT ID” link and enter their VAT ID if they would like to avoid the VAT charge and have their VAT ID reflected on the final invoice. Whether VAT exemption is handled entirely during checkout, or if...
Open Item to Checkout Page
Last Updated: February 2, 2026Direct to Checkout Page (browser) With this feature, you can bypass the item page in the browser and go directly to the checkout page for faster purchases. Here’s how it works: This feature makes it easy to quickly complete purchases without unnecessary steps! To enable: MENU > GRID > select “Click Price cell to open...
Make Offers Through App
Last Updated: November 12, 2026Send an offer on a Best Offer listing without leaving uBuyFirst (build V3.7.2.0) What You Need. An eBay account linked inside the app (Options → eBay Accounts), the same link Commit to Buy uses. How to link it: Buy Commit to Buy Items Through App → Link Your eBay Account. Table of Contents Open the...
Add eBay Account to Buy / Make Offer
Last Updated: October 19, 2026Add eBay Account Account connected? See what Commit to Buy does and how to buy without leaving the app.
Buy “Commit to Buy” Items Through App
Last Updated: November 6, 2026Buy eligible eBay listings without leaving the uBuyFirst desktop app (build V3.7.2.0) What You Need. A paid plan (Elite or Enterprise) or the trial, the Commit to Buy option switched on for your licence, and an eBay account linked inside the app. Commit to Buy is an optional paid feature: 1% of the item price,...