Checkout & Make Offer
U.S. Tax Exemptions
Last Updated: February 2, 2026Which email address customers must contact for tax exemption requests. Customers should contact su*****@********ng.com or or***********@********ng.com for tax exemption requests. Alternatively, they can visit https://fastspring.com/consumer-support/, click “Request a refund,” then select “US Tax Refund,” provide their order information, and a support case will be created. We will respond as soon as possible. What exact information...
How to Enter a VAT ID and Request VAT Exemption
Last Updated: February 2, 2026Where and how a VAT ID should be entered during checkout During checkout, buyers should click the “Enter VAT ID” link and enter their VAT ID if they would like to avoid the VAT charge and have their VAT ID reflected on the final invoice. Whether VAT exemption is handled entirely during checkout, or if...
Open Item to Checkout Page
Last Updated: February 2, 2026Direct to Checkout Page (browser) With this feature, you can bypass the item page in the browser and go directly to the checkout page for faster purchases. Here’s how it works: This feature makes it easy to quickly complete purchases without unnecessary steps! To enable: MENU > GRID > select “Click Price cell to open...
Make Offers Through App
Last Updated: February 2, 2026Make Offer uBuyFirst allows you to directly make offers and includes some automation to increase the time to submit an offer to the seller. You can also use the “Make Offer” button in the Buy Panel. Buyers might often want to take a crack at making an offer to see if the seller has an...
Buy “Commit to Buy” Items Through App
Last Updated: February 2, 2026You must be an Enterprise subscriber and opt-in to purchase directly. With uBuyFirst, you can securely purchase items directly through our app using eBay’s app token authentication. We value your security and will never ask for your login information. This hassle-free method minimizes the chances of losing your desired items to other buyers after you’ve...
