Post-Sale Management: Overview

Everything that happens after you win the item — in one place (uBuyFirst Web App)

Post-Sale Management (PSM) is the module in app.ubuyfirst.com that manages your orders after purchase: pull them in from your eBay account(s), track them in views, receive items in when they arrive, keep state with statuses and tags, message sellers, leave feedback, and export your data.

New Here?

Start with Getting Started with Post-Sale Management — it walks the whole loop in one sitting. The articles below go deeper per area.

Have a question about your orders? The Post-Sale AI assistant answers in plain words, from the button at the bottom right of any Post-Sale page. See Post-Sale Management: AI Assistant.

Table of Contents #

1. The Flow
2. All PSM Articles
3. A Note on Where PSM Is

The Flow #

1. Connect your eBay account(s) and sync your orders.
2. Work a view — filtered slices of your orders with their own columns.
3. Receive items in as they arrive, with inspection checks and photos.
4. Track state with eBay’s synced statuses plus your own custom ones.
5. Message sellers and leave feedback straight from an order row.
6. Done — most people treat feedback-left as the end state. Export anytime.

All PSM Articles #

A Note on Where PSM Is #

PSM is young and actively being polished — a handful of rough edges are called out inside each article as Known quirk notes so you’re never surprised. If something doesn’t work the way you’d expect, tell us: your feedback steers what gets built next.