Yes. You can activate your license on up to three devices simultaneously under your subscription plan. 

There is a hard limit, but it’s very high and unlikely to be reached by most users. Specific thresholds aren’t publicly disclosed. 

Yes. We provide white-glove keyword optimization sessions upon request — schedule a call for personalized recommendations. 

Yes. You can use conditional formatting and filters to change row colors or flag listings that match critical buying criteria. 

Yes. Through advanced filter logic and rule creation, you can tailor searches to price ranges, brands, models, and more. 

Yes. Filters in uBuyFirst allow you to define custom logic based on price ranges, brand names, model numbers, or item specifics. This helps you target the exact listings you’re looking for with precision. 

Yes, uBuyFirst supports searches across all international eBay sites, including eBay Motors. 

No. uBuyFirst is an officially approved eBay developer and partner that uses eBay’s API to retrieve listings. 

uBuyFirst leverages a high-performance cloud search system for rapid detection and delivery of new listings. 

The Results Grid is continuously updated in real-time as keyword terms trigger new listings through our API polling infrastructure. 

Yes. You can view listing titles, prices, condition, seller info, item specifics, shipping costs, and more — directly within the app. 

Yes. You can see the seller’s username, feedback rating, and even view their detailed feedback history. 

Yes. uBuyFirst displays the total cost by combining item price with the lowest flat or calculated shipping cost based on your zip code. 

No, pricing trends are not built-in. However, exported data can be analyzed externally (e.g., using Python) to assess price patterns. 

No. Automated purchases are not allowed. A user must always confirm purchases manually. 

Yes. Use the Filter system to create visual alerts (e.g., row highlights) when specific criteria are met. 

Yes. Filters can be configured to block sellers by registration country or other listing-specific conditions. 

Yes. If the listing supports offers, you can send offers through the app. Automation support is available for offer workflows. 

Yes. With SKU Manager and Python scripts, rule sets can be applied to individual categories or keyword groups. 

Yes. You can import keyword lists and connect your business data via Google Sheets or export results for analysis. 

Yes. You can fully customize the layout, resize panels, and manage which columns appear in each view. 

There is a hard limit, but it’s very high and unlikely to be reached by most users. Specific thresholds aren’t publicly disclosed. 

Yes. We provide white-glove keyword optimization sessions upon request — schedule a call for personalized recommendations. 

Yes. You can use conditional formatting and filters to change row colors or flag listings that match critical buying criteria. 

Yes. Through advanced filter logic and rule creation, you can tailor searches to price ranges, brands, models, and more. 

Yes. Filters in uBuyFirst allow you to define custom logic based on price ranges, brand names, model numbers, or item specifics. This helps you target the exact listings you’re looking for with precision. 

Yes, uBuyFirst supports searches across all international eBay sites, including eBay Motors. 

No. uBuyFirst is an officially approved eBay developer and partner that uses eBay’s API to retrieve listings. 

uBuyFirst leverages a high-performance cloud search system for rapid detection and delivery of new listings. 

The Results Grid is continuously updated in real-time as keyword terms trigger new listings through our API polling infrastructure. 

Yes. You can view listing titles, prices, condition, seller info, item specifics, shipping costs, and more — directly within the app. 

Yes. You can see the seller’s username, feedback rating, and even view their detailed feedback history. 

Yes. uBuyFirst displays the total cost by combining item price with the lowest flat or calculated shipping cost based on your zip code. 

No, pricing trends are not built-in. However, exported data can be analyzed externally (e.g., using Python) to assess price patterns. 

No. Automated purchases are not allowed. A user must always confirm purchases manually. 

Yes. Use the Filter system to create visual alerts (e.g., row highlights) when specific criteria are met. 

Yes. Filters can be configured to block sellers by registration country or other listing-specific conditions. 

Yes. If the listing supports offers, you can send offers through the app. Automation support is available for offer workflows. 

Yes. With SKU Manager and Python scripts, rule sets can be applied to individual categories or keyword groups. 

Yes. You can import keyword lists and connect your business data via Google Sheets or export results for analysis. 

Yes. You can fully customize the layout, resize panels, and manage which columns appear in each view. 

Yes. You can activate your license on up to three devices simultaneously under your subscription plan. 

There is a hard limit, but it’s very high and unlikely to be reached by most users. Specific thresholds aren’t publicly disclosed. 

Yes. We provide white-glove keyword optimization sessions upon request — schedule a call for personalized recommendations. 

Yes. You can use conditional formatting and filters to change row colors or flag listings that match critical buying criteria. 

Yes. Through advanced filter logic and rule creation, you can tailor searches to price ranges, brands, models, and more. 

Yes. Filters in uBuyFirst allow you to define custom logic based on price ranges, brand names, model numbers, or item specifics. This helps you target the exact listings you’re looking for with precision. 

Yes, uBuyFirst supports searches across all international eBay sites, including eBay Motors. 

No. uBuyFirst is an officially approved eBay developer and partner that uses eBay’s API to retrieve listings. 

uBuyFirst leverages a high-performance cloud search system for rapid detection and delivery of new listings. 

The Results Grid is continuously updated in real-time as keyword terms trigger new listings through our API polling infrastructure. 

Yes. You can view listing titles, prices, condition, seller info, item specifics, shipping costs, and more — directly within the app. 

Yes. You can see the seller’s username, feedback rating, and even view their detailed feedback history. 

Yes. uBuyFirst displays the total cost by combining item price with the lowest flat or calculated shipping cost based on your zip code. 

No, pricing trends are not built-in. However, exported data can be analyzed externally (e.g., using Python) to assess price patterns. 

No. Automated purchases are not allowed. A user must always confirm purchases manually. 

Yes. Use the Filter system to create visual alerts (e.g., row highlights) when specific criteria are met. 

Yes. Filters can be configured to block sellers by registration country or other listing-specific conditions. 

Yes. If the listing supports offers, you can send offers through the app. Automation support is available for offer workflows. 

Yes. With SKU Manager and Python scripts, rule sets can be applied to individual categories or keyword groups. 

Yes. You can import keyword lists and connect your business data via Google Sheets or export results for analysis. 

Yes. You can fully customize the layout, resize panels, and manage which columns appear in each view. 

Yes. You can activate your license on up to three devices simultaneously under your subscription plan. 

A: If you’re having issues activating your license or keep experiencing an activation loop after restarting, you can try these methods:

1. Delete the license.lic file located at: C:Users/YourUsername/AppData/Roaming/uBuyFirst

   Note: If you don’t see the AppData folder, enable Hidden Items in your File Explorer settings.

2. For IPManager specifically, you may need to delete everything in this folder:
   C:/ProgramData/IPManager.

   Then start the program again. 

Yes, we offer a discount for users who purchase an annual subscription. 

 Visit : https://sites.fastspring.com/harvestmobile/product/annual-enterprise

Currently, there’s no direct upgrade path. You’ll need to cancel your current subscription and purchase the new one.

Yes. Cancel your current subscription first using the instructions in your confirmation email and then subscribe to the upgraded plan .

You need to have an Enterprise license to access Commit to Buy functionality. You must also opt-in within the app. 

The trial provides access to the full Enterprise version with all features, including enhanced speed and external data connectivity.

Your account converts to the free version with limited functionality. 

• Limited search terms
• Limited external data source connectivity
• Restricted custom rules features
• Lower priority during peak times

You’ll receive a confirmation email at your registered email address.

Yes. Enterprise licenses allow up to three concurrent users. Free version allows only one device at a time.

Normally no, but during peak times, using multiple devices could slightly affect performance. If you consistently need heavy usage across multiple devices, it’s better to have a second license. 

You can update your payment method by using the link provided in your original subscription confirmation email. 

Occasionally, we may offer promotions. If you are a new user seeking a discount, contact support. However, the best standard discount is the annual subscription option. 

You must have an Enterprise license to use Telegram or Pushbullet integrations. 

The core UbuyFirst application runs on Windows devices only.

Currently, no. However, you can check out our Lite version for alternate device compatibility. We are actively working on expanding platform options in the future. 

You can activate your license on up to three computers at the same time. Once you’ve hit the three-device limit, you’ll need to have your license reset before activating on any additional devices.

This is not a problem, simply message us through support or send an email to support@ubuyfirst.com, and we’ll reset your license activation limit.

• Download the installer from ubuyfirst.com/license-key.
• Back up your settings from your old computer.
• Install on new computer
• Enter your license key
• Import your backup file 

Email support@ubuyfirst.com with your license key to request a reset.

You can re-request the download from https://ubuyfirst.com/get-started/

Yes, it is recommended. Perform a backup on your current device before switching so you can easily restore all your keywords, settings, and configurations. 

We officially allow three activations but handle reset requests case-by-case. Contact our support team when needed.

A: If you’re having issues activating your license or keep experiencing an activation loop after restarting, you can try these methods:

1. Delete the license.lic file located at: C:Users/YourUsername/AppData/Roaming/uBuyFirst

   Note: If you don’t see the AppData folder, enable Hidden Items in your File Explorer settings.

2. For IPManager specifically, you may need to delete everything in this folder:
   C:/ProgramData/IPManager.

   Then start the program again. 

Currently, there’s no direct upgrade path. You’ll need to cancel your current subscription and purchase the new one.

Yes. Cancel your current subscription first using the instructions in your confirmation email and then subscribe to the upgraded plan .

You need to have an Enterprise license to access Commit to Buy functionality. You must also opt-in within the app. 

The trial provides access to the full Enterprise version with all features, including enhanced speed and external data connectivity.

Your account converts to the free version with limited functionality. 

• Limited search terms
• Limited external data source connectivity
• Restricted custom rules features
• Lower priority during peak times

You’ll receive a confirmation email at your registered email address.

Yes. Enterprise licenses allow up to three concurrent users. Free version allows only one device at a time.

Normally no, but during peak times, using multiple devices could slightly affect performance. If you consistently need heavy usage across multiple devices, it’s better to have a second license. 

You can update your payment method by using the link provided in your original subscription confirmation email. 

Occasionally, we may offer promotions. If you are a new user seeking a discount, contact support. However, the best standard discount is the annual subscription option. 

You must have an Enterprise license to use Telegram or Pushbullet integrations. 

The core UbuyFirst application runs on Windows devices only.

Currently, no. However, you can check out our Lite version for alternate device compatibility. We are actively working on expanding platform options in the future. 

You can activate your license on up to three computers at the same time. Once you’ve hit the three-device limit, you’ll need to have your license reset before activating on any additional devices.

This is not a problem, simply message us through support or send an email to support@ubuyfirst.com, and we’ll reset your license activation limit.

• Download the installer from ubuyfirst.com/license-key.
• Back up your settings from your old computer.
• Install on new computer
• Enter your license key
• Import your backup file 

Email support@ubuyfirst.com with your license key to request a reset.

You can re-request the download from https://ubuyfirst.com/get-started/

Yes, it is recommended. Perform a backup on your current device before switching so you can easily restore all your keywords, settings, and configurations. 

We officially allow three activations but handle reset requests case-by-case. Contact our support team when needed.

Yes, we offer a discount for users who purchase an annual subscription. 

 Visit : https://sites.fastspring.com/harvestmobile/product/annual-enterprise

A: If you’re having issues activating your license or keep experiencing an activation loop after restarting, you can try these methods:

1. Delete the license.lic file located at: C:Users/YourUsername/AppData/Roaming/uBuyFirst

   Note: If you don’t see the AppData folder, enable Hidden Items in your File Explorer settings.

2. For IPManager specifically, you may need to delete everything in this folder:
   C:/ProgramData/IPManager.

   Then start the program again. 

Currently, there’s no direct upgrade path. You’ll need to cancel your current subscription and purchase the new one.

Yes. Cancel your current subscription first using the instructions in your confirmation email and then subscribe to the upgraded plan .

You need to have an Enterprise license to access Commit to Buy functionality. You must also opt-in within the app. 

The trial provides access to the full Enterprise version with all features, including enhanced speed and external data connectivity.

Your account converts to the free version with limited functionality. 

• Limited search terms
• Limited external data source connectivity
• Restricted custom rules features
• Lower priority during peak times

You’ll receive a confirmation email at your registered email address.

Yes. Enterprise licenses allow up to three concurrent users. Free version allows only one device at a time.

Normally no, but during peak times, using multiple devices could slightly affect performance. If you consistently need heavy usage across multiple devices, it’s better to have a second license. 

You can update your payment method by using the link provided in your original subscription confirmation email. 

Occasionally, we may offer promotions. If you are a new user seeking a discount, contact support. However, the best standard discount is the annual subscription option. 

You must have an Enterprise license to use Telegram or Pushbullet integrations. 

The core UbuyFirst application runs on Windows devices only.

Currently, no. However, you can check out our Lite version for alternate device compatibility. We are actively working on expanding platform options in the future. 

You can activate your license on up to three computers at the same time. Once you’ve hit the three-device limit, you’ll need to have your license reset before activating on any additional devices.

This is not a problem, simply message us through support or send an email to support@ubuyfirst.com, and we’ll reset your license activation limit.

• Download the installer from ubuyfirst.com/license-key.
• Back up your settings from your old computer.
• Install on new computer
• Enter your license key
• Import your backup file 

Email support@ubuyfirst.com with your license key to request a reset.

You can re-request the download from https://ubuyfirst.com/get-started/

Yes, it is recommended. Perform a backup on your current device before switching so you can easily restore all your keywords, settings, and configurations. 

We officially allow three activations but handle reset requests case-by-case. Contact our support team when needed.

Yes, we offer a discount for users who purchase an annual subscription. 

 Visit : https://sites.fastspring.com/harvestmobile/product/annual-enterprise

Yes! You can create a filter to remove rows where the “Relisted ID” field is not empty. Many items get automatically relisted every 30 days, which can result in seeing the same listings repeatedly. Using this filter can potentially reduce repeated listings by up to 50%, giving you cleaner search results. 

Yes, it’s more efficient to combine keywords into fewer searches rather than running multiple separate keyword searches. This approach can improve overall search performance and reduce the total number of queries needed. 

Unfortunately, this feature is not currently available. The application doesn’t support seller prioritization or custom ranking of specific sellers’ listings in search results.

Searching in descriptions doesn’t actually affect search speed, so you don’t need to limit your searches to titles only. Feel free to include description searches in your queries without worrying about performance impact. 

No, a powerful computer is not needed to run the application effectively. The app is designed to work well on standard hardware configurations, so upgrading your computer won’t significantly impact performance. 

Yes! You can create a filter to remove rows where the “Relisted ID” field is not empty. Many items get automatically relisted every 30 days, which can result in seeing the same listings repeatedly. Using this filter can potentially reduce repeated listings by up to 50%, giving you cleaner search results. 

Yes, it’s more efficient to combine keywords into fewer searches rather than running multiple separate keyword searches. This approach can improve overall search performance and reduce the total number of queries needed. 

Unfortunately, this feature is not currently available. The application doesn’t support seller prioritization or custom ranking of specific sellers’ listings in search results.

Searching in descriptions doesn’t actually affect search speed, so you don’t need to limit your searches to titles only. Feel free to include description searches in your queries without worrying about performance impact. 

No, a powerful computer is not needed to run the application effectively. The app is designed to work well on standard hardware configurations, so upgrading your computer won’t significantly impact performance. 

Yes! You can create a filter to remove rows where the “Relisted ID” field is not empty. Many items get automatically relisted every 30 days, which can result in seeing the same listings repeatedly. Using this filter can potentially reduce repeated listings by up to 50%, giving you cleaner search results. 

Yes, it’s more efficient to combine keywords into fewer searches rather than running multiple separate keyword searches. This approach can improve overall search performance and reduce the total number of queries needed. 

Unfortunately, this feature is not currently available. The application doesn’t support seller prioritization or custom ranking of specific sellers’ listings in search results.

Searching in descriptions doesn’t actually affect search speed, so you don’t need to limit your searches to titles only. Feel free to include description searches in your queries without worrying about performance impact. 

No, a powerful computer is not needed to run the application effectively. The app is designed to work well on standard hardware configurations, so upgrading your computer won’t significantly impact performance. 

Yes. Go to Options > Telegram to configure sending listings to Telegram for mobile access.

Yes. Use the Watch List panel or button in the Home menu to view and manage eBay watchlist items. 

When the app is idle for the set time (e.g., 20 seconds), the most recent listing is automatically selected, unless user activity interrupts it. 

Yes. Open the Watch List panel from the Home menu or View > Panels to manage your eBay watch list items. 

Results are sorted by “Found Time” by default. To reorganize, click on the Found Time column where the arrow shows pointing down. 

Go to GRID > GRID FONT to choose a new font style and adjust text size.

In the same font dialog, adjust Row Height using arrows or manually enter a number. 

Use Filters > Format Cells, set a condition like “Total Price is not null,” and adjust the font size. 

Go to GRID > CUSTOM COLUMNS, enter the eBay category ID and site, choose the fields, and click Create Columns. 

Right-click the column header and select Hide This Column, or delete it via GRID > CUSTOM COLUMNS.

Use columns such as Brand, MPN, UPC, Model, or Product Reference ID to sort or filter within the grid. 

Use the Filter section to define criteria that include or exclude listings based on business needs.

Use filter-based formatting to define color-coded visual indicators for these fields.

Yes. Right-click any column header and select Export to Excel. Images are not included in exports. 

Double-click the listing, press Enter, or use the Buy button. Behavior depends on checkout settings.

It shows that Commit to Buy is enabled. Clicking it opens a confirmation dialog for instant purchase.

Yes, go to Options > Open in Browser to enable automatic opening of new results. 

If the app is idle for the set number of seconds, the most recent new listing will auto-select for review. 

There’s no fixed limit, but large volumes (thousands) may slow performance. Clearing the grid helps.

Use the Clear Results button or right-click and delete rows. Double-clicking clear resets memory of results.

Go to GRID > Initial Results Max and set a value (e.g., 20) to control per-keyword result limits. 

Right-click the item and select Add to eBay Watch List. eBay account must be connected.

Select the row and press Delete, or right-click and choose Delete Row.

Right-click on the seller and choose Ignore Seller. Manage blocked sellers in GRID > Block Sellers. 

Yes. Enable Tray Alert to receive Windows popup alerts in the lower-right corner.

Go to View > Panel > Results to enable the Results Grid in your workspace. 

Yes. Click the “+” next to a keyword’s result tab, give it a name, and it will open in a new results panel. 

Right-click the column header and choose Column Band Chooser. Then drag columns into the grid. 

Right-click any column header and choose “Hide This Column” to remove. Use Column Band Chooser to add more. 

Right-click any column header and choose Reset Layout to restore the default column arrangement. 

Yes. Use the Watch List panel or button in the Home menu to view and manage eBay watchlist items. 

When the app is idle for the set time (e.g., 20 seconds), the most recent listing is automatically selected, unless user activity interrupts it. 

Yes. Open the Watch List panel from the Home menu or View > Panels to manage your eBay watch list items. 

Results are sorted by “Found Time” by default. To reorganize, click on the Found Time column where the arrow shows pointing down. 

In the same font dialog, adjust Row Height using arrows or manually enter a number. 

Use Filters > Format Cells, set a condition like “Total Price is not null,” and adjust the font size. 

Go to GRID > CUSTOM COLUMNS, enter the eBay category ID and site, choose the fields, and click Create Columns. 

Right-click the column header and select Hide This Column, or delete it via GRID > CUSTOM COLUMNS.

Use columns such as Brand, MPN, UPC, Model, or Product Reference ID to sort or filter within the grid. 

Use the Filter section to define criteria that include or exclude listings based on business needs.

Use filter-based formatting to define color-coded visual indicators for these fields.

Yes. Right-click any column header and select Export to Excel. Images are not included in exports. 

Double-click the listing, press Enter, or use the Buy button. Behavior depends on checkout settings.

It shows that Commit to Buy is enabled. Clicking it opens a confirmation dialog for instant purchase.

Yes, go to Options > Open in Browser to enable automatic opening of new results. 

If the app is idle for the set number of seconds, the most recent new listing will auto-select for review. 

There’s no fixed limit, but large volumes (thousands) may slow performance. Clearing the grid helps.

Use the Clear Results button or right-click and delete rows. Double-clicking clear resets memory of results.

Go to GRID > Initial Results Max and set a value (e.g., 20) to control per-keyword result limits. 

Right-click the item and select Add to eBay Watch List. eBay account must be connected.

Select the row and press Delete, or right-click and choose Delete Row.

Right-click on the seller and choose Ignore Seller. Manage blocked sellers in GRID > Block Sellers. 

Yes. Enable Tray Alert to receive Windows popup alerts in the lower-right corner.

Yes. Go to Options > Telegram to configure sending listings to Telegram for mobile access.

Go to View > Panel > Results to enable the Results Grid in your workspace. 

Yes. Click the “+” next to a keyword’s result tab, give it a name, and it will open in a new results panel. 

Right-click the column header and choose Column Band Chooser. Then drag columns into the grid. 

Right-click any column header and choose “Hide This Column” to remove. Use Column Band Chooser to add more. 

Right-click any column header and choose Reset Layout to restore the default column arrangement. 

Go to GRID > GRID FONT to choose a new font style and adjust text size.

Yes. Use the Watch List panel or button in the Home menu to view and manage eBay watchlist items. 

When the app is idle for the set time (e.g., 20 seconds), the most recent listing is automatically selected, unless user activity interrupts it. 

Yes. Open the Watch List panel from the Home menu or View > Panels to manage your eBay watch list items. 

Results are sorted by “Found Time” by default. To reorganize, click on the Found Time column where the arrow shows pointing down. 

In the same font dialog, adjust Row Height using arrows or manually enter a number. 

Use Filters > Format Cells, set a condition like “Total Price is not null,” and adjust the font size. 

Go to GRID > CUSTOM COLUMNS, enter the eBay category ID and site, choose the fields, and click Create Columns. 

Right-click the column header and select Hide This Column, or delete it via GRID > CUSTOM COLUMNS.

Use columns such as Brand, MPN, UPC, Model, or Product Reference ID to sort or filter within the grid. 

Use the Filter section to define criteria that include or exclude listings based on business needs.

Use filter-based formatting to define color-coded visual indicators for these fields.

Yes. Right-click any column header and select Export to Excel. Images are not included in exports. 

Double-click the listing, press Enter, or use the Buy button. Behavior depends on checkout settings.

It shows that Commit to Buy is enabled. Clicking it opens a confirmation dialog for instant purchase.

Yes, go to Options > Open in Browser to enable automatic opening of new results. 

If the app is idle for the set number of seconds, the most recent new listing will auto-select for review. 

There’s no fixed limit, but large volumes (thousands) may slow performance. Clearing the grid helps.

Use the Clear Results button or right-click and delete rows. Double-clicking clear resets memory of results.

Go to GRID > Initial Results Max and set a value (e.g., 20) to control per-keyword result limits. 

Right-click the item and select Add to eBay Watch List. eBay account must be connected.

Select the row and press Delete, or right-click and choose Delete Row.

Right-click on the seller and choose Ignore Seller. Manage blocked sellers in GRID > Block Sellers. 

Yes. Enable Tray Alert to receive Windows popup alerts in the lower-right corner.

Yes. Go to Options > Telegram to configure sending listings to Telegram for mobile access.

Go to View > Panel > Results to enable the Results Grid in your workspace. 

Yes. Click the “+” next to a keyword’s result tab, give it a name, and it will open in a new results panel. 

Right-click the column header and choose Column Band Chooser. Then drag columns into the grid. 

Right-click any column header and choose “Hide This Column” to remove. Use Column Band Chooser to add more. 

Right-click any column header and choose Reset Layout to restore the default column arrangement. 

Go to GRID > GRID FONT to choose a new font style and adjust text size.

Yes, both filters and highlight words are saved in the backup file. 

Yes, it saves all panel positions, sizes, and workspace configurations. 

No, your license key is not saved in the backup and must be re-entered manually. 

Yes, you must manually enter your license key on any new device. 

No, you’ll need to reauthorize your eBay account after restoring. 

You’ll need to re-enter your license key and reconnect your eBay account. 

Yes, all of those are included in the backup. 

Go to Help > Create Backup to generate a full backup of your current setup. 

Use Restore when moving to a new PC, recovering your setup, or undoing changes. 

Yes, restart the app after entering your license key to complete the restore process. 

The recommended order is: Download and install the application, enter your license key, restart the application, restore your backup, and finally reauthorize your eBay account. 

Yes, restoring a backup will overwrite your current settings with those saved in the backup file. 

If the restore process fails, try restarting the application, ensuring you have the correct permissions to write files, and contacting support if the issue persists. 

Backups are generally compatible between most versions, but it’s always recommended to use the most recent version of the application for best results. 

It’s recommended to create backups before making significant changes to your keywords or settings, after you’ve optimized a configuration that works well for you, and before updating to a new version of the application. 

Yes, your backup includes all saved keywords. 

It allows you to save and restore your full setup, including keywords, filters, views, and layout — especially useful when switching devices or testing changes. 

Yes, it saves all panel positions, sizes, and workspace configurations. 

No, your license key is not saved in the backup and must be re-entered manually. 

Yes, you must manually enter your license key on any new device. 

No, you’ll need to reauthorize your eBay account after restoring. 

You’ll need to re-enter your license key and reconnect your eBay account. 

Yes, all of those are included in the backup. 

Go to Help > Create Backup to generate a full backup of your current setup. 

Use Restore when moving to a new PC, recovering your setup, or undoing changes. 

Yes, restart the app after entering your license key to complete the restore process. 

The recommended order is: Download and install the application, enter your license key, restart the application, restore your backup, and finally reauthorize your eBay account. 

Yes, restoring a backup will overwrite your current settings with those saved in the backup file. 

If the restore process fails, try restarting the application, ensuring you have the correct permissions to write files, and contacting support if the issue persists. 

Backups are generally compatible between most versions, but it’s always recommended to use the most recent version of the application for best results. 

It’s recommended to create backups before making significant changes to your keywords or settings, after you’ve optimized a configuration that works well for you, and before updating to a new version of the application. 

Yes, your backup includes all saved keywords. 

It allows you to save and restore your full setup, including keywords, filters, views, and layout — especially useful when switching devices or testing changes. 

Yes, both filters and highlight words are saved in the backup file. 

Yes, it saves all panel positions, sizes, and workspace configurations. 

No, your license key is not saved in the backup and must be re-entered manually. 

Yes, you must manually enter your license key on any new device. 

No, you’ll need to reauthorize your eBay account after restoring. 

You’ll need to re-enter your license key and reconnect your eBay account. 

Yes, all of those are included in the backup. 

Go to Help > Create Backup to generate a full backup of your current setup. 

Use Restore when moving to a new PC, recovering your setup, or undoing changes. 

Yes, restart the app after entering your license key to complete the restore process. 

The recommended order is: Download and install the application, enter your license key, restart the application, restore your backup, and finally reauthorize your eBay account. 

Yes, restoring a backup will overwrite your current settings with those saved in the backup file. 

If the restore process fails, try restarting the application, ensuring you have the correct permissions to write files, and contacting support if the issue persists. 

Backups are generally compatible between most versions, but it’s always recommended to use the most recent version of the application for best results. 

It’s recommended to create backups before making significant changes to your keywords or settings, after you’ve optimized a configuration that works well for you, and before updating to a new version of the application. 

Yes, your backup includes all saved keywords. 

It allows you to save and restore your full setup, including keywords, filters, views, and layout — especially useful when switching devices or testing changes. 

Yes, both filters and highlight words are saved in the backup file. 

Commit to Buy secures the item instantly without immediate payment. If supported by the listing, you’ll see an in-app confirmation when clicking Buy. Otherwise, it will open in your browser. 

Enable Found Time and Sold Time columns. If an item was found at 00:30 and sold at 01:00, you had 30 seconds to act. This helps you assess whether your delay was in discovery or decision-making. 

Using a credit card via eBay checkout is typically the fastest and offers the best fraud protection. PayPal and debit cards may be slightly slower and offer varying levels of protection. 

Yes, in some cases. Debit cards may have slower processing and weaker dispute resolution protections depending on the bank. 

Yes. Large, national banks and major credit card providers usually have more reliable and faster payment gateways than smaller or regional banks. 

Absolutely. Just like keywords, test payment methods to find what works best for your setup and minimizes checkout friction. 

Unlikely. If you have a modern PC and a stable connection, your speed bottlenecks are usually from keyword logic, eBay API behavior, or server propagation timing, not your hardware. 

Go to Options > Sync Now to sync system time.

To back up your settings before testing changes, go to Help > Create Backup. 

Enable and review Log Files in View Panels > Log if you suspect technical problems. This can help pinpoint system-level delays or misbehavior. 

Sometimes it’s simply due to competition or eBay’s API behavior. Even a perfectly optimized setup can’t guarantee every win, timing, chance, and listing refresh speed all play a role. 

Yes. Rarely, network routing or shared networks can slow down requests. International users may benefit from using a U.S.-based remote desktop with UbuyFirst installed to reduce latency. 

It’s better to have fewer, well-optimized keywords than many vague or redundant ones. Each keyword adds load, so clarity and precision matter more than volume. 

If you’re still experiencing issues, reach out via Live Chat or schedule a support session. Our team can help review your setup and fine-tune your performance. 

It’s a good practice to review your keywords at least weekly or whenever you notice a drop in search quality. Trends, model names, and seller listings change frequently, so staying current is essential. 

Sub-searches (available in version 2.0.0.32+) let you break down broad keywords into more specific segments, like filtering by price brackets. This improves both search clarity and decision-making speed. 

Absolutely. If you’re unsure how to optimize your setup, you can schedule a support session with our team, we’ll help you fine-tune everything from keyword structure to interface flow. 

Monitor listings with Title Match = TRUE, check how often relevant results appear, and see if you’re getting items within your price range. If not, it may be time to revise or remove that keyword. 

Check your review speed, payment method speed, and “Found vs. Sold” timestamps. You may be finding listings fast, but making decisions or checking out too slowly. 

To improve speed, your keywords should match the listing title exactly.

Enable the Title Match column (Right-click results header → Column Band Chooser → Add “Title Match”) and revise keywords marked as FALSE.

For example, add “16e” to match listings titled “iPhone 16e.” 

The #1 optimization is title match accuracy. Listings with false matches waste time and reduce your chances of winning deals. 

Combine similar variants into one keyword (e.g., “Datejust,” “Date Just,” “Submariner”), limit the number of separate keywords, and avoid over-fragmentation unless strategically needed. 

Yes. Setting realistic max price limits filters out irrelevant listings and reduces system load, making your search faster and more focused. 

Optimize your layout to make fast buy decisions without opening eBay. Enable checkout behavior under Options > Checkout Behavior so clicking a listing goes directly to checkout, not the listing page. 

Enable Found Time and Sold Time columns. If an item was found at 00:30 and sold at 01:00, you had 30 seconds to act. This helps you assess whether your delay was in discovery or decision-making. 

Using a credit card via eBay checkout is typically the fastest and offers the best fraud protection. PayPal and debit cards may be slightly slower and offer varying levels of protection. 

Yes, in some cases. Debit cards may have slower processing and weaker dispute resolution protections depending on the bank. 

Yes. Large, national banks and major credit card providers usually have more reliable and faster payment gateways than smaller or regional banks. 

Absolutely. Just like keywords, test payment methods to find what works best for your setup and minimizes checkout friction. 

Unlikely. If you have a modern PC and a stable connection, your speed bottlenecks are usually from keyword logic, eBay API behavior, or server propagation timing, not your hardware. 

Go to Options > Sync Now to sync system time.

To back up your settings before testing changes, go to Help > Create Backup. 

Enable and review Log Files in View Panels > Log if you suspect technical problems. This can help pinpoint system-level delays or misbehavior. 

Sometimes it’s simply due to competition or eBay’s API behavior. Even a perfectly optimized setup can’t guarantee every win, timing, chance, and listing refresh speed all play a role. 

Yes. Rarely, network routing or shared networks can slow down requests. International users may benefit from using a U.S.-based remote desktop with UbuyFirst installed to reduce latency. 

It’s better to have fewer, well-optimized keywords than many vague or redundant ones. Each keyword adds load, so clarity and precision matter more than volume. 

If you’re still experiencing issues, reach out via Live Chat or schedule a support session. Our team can help review your setup and fine-tune your performance. 

It’s a good practice to review your keywords at least weekly or whenever you notice a drop in search quality. Trends, model names, and seller listings change frequently, so staying current is essential. 

Sub-searches (available in version 2.0.0.32+) let you break down broad keywords into more specific segments, like filtering by price brackets. This improves both search clarity and decision-making speed. 

Absolutely. If you’re unsure how to optimize your setup, you can schedule a support session with our team, we’ll help you fine-tune everything from keyword structure to interface flow. 

Monitor listings with Title Match = TRUE, check how often relevant results appear, and see if you’re getting items within your price range. If not, it may be time to revise or remove that keyword. 

Check your review speed, payment method speed, and “Found vs. Sold” timestamps. You may be finding listings fast, but making decisions or checking out too slowly. 

To improve speed, your keywords should match the listing title exactly.

Enable the Title Match column (Right-click results header → Column Band Chooser → Add “Title Match”) and revise keywords marked as FALSE.

For example, add “16e” to match listings titled “iPhone 16e.” 

The #1 optimization is title match accuracy. Listings with false matches waste time and reduce your chances of winning deals. 

Combine similar variants into one keyword (e.g., “Datejust,” “Date Just,” “Submariner”), limit the number of separate keywords, and avoid over-fragmentation unless strategically needed. 

Yes. Setting realistic max price limits filters out irrelevant listings and reduces system load, making your search faster and more focused. 

Optimize your layout to make fast buy decisions without opening eBay. Enable checkout behavior under Options > Checkout Behavior so clicking a listing goes directly to checkout, not the listing page. 

Commit to Buy secures the item instantly without immediate payment. If supported by the listing, you’ll see an in-app confirmation when clicking Buy. Otherwise, it will open in your browser. 

Enable Found Time and Sold Time columns. If an item was found at 00:30 and sold at 01:00, you had 30 seconds to act. This helps you assess whether your delay was in discovery or decision-making. 

Using a credit card via eBay checkout is typically the fastest and offers the best fraud protection. PayPal and debit cards may be slightly slower and offer varying levels of protection. 

Yes, in some cases. Debit cards may have slower processing and weaker dispute resolution protections depending on the bank. 

Yes. Large, national banks and major credit card providers usually have more reliable and faster payment gateways than smaller or regional banks. 

Absolutely. Just like keywords, test payment methods to find what works best for your setup and minimizes checkout friction. 

Unlikely. If you have a modern PC and a stable connection, your speed bottlenecks are usually from keyword logic, eBay API behavior, or server propagation timing, not your hardware. 

Go to Options > Sync Now to sync system time.

To back up your settings before testing changes, go to Help > Create Backup. 

Enable and review Log Files in View Panels > Log if you suspect technical problems. This can help pinpoint system-level delays or misbehavior. 

Sometimes it’s simply due to competition or eBay’s API behavior. Even a perfectly optimized setup can’t guarantee every win, timing, chance, and listing refresh speed all play a role. 

Yes. Rarely, network routing or shared networks can slow down requests. International users may benefit from using a U.S.-based remote desktop with UbuyFirst installed to reduce latency. 

It’s better to have fewer, well-optimized keywords than many vague or redundant ones. Each keyword adds load, so clarity and precision matter more than volume. 

If you’re still experiencing issues, reach out via Live Chat or schedule a support session. Our team can help review your setup and fine-tune your performance. 

It’s a good practice to review your keywords at least weekly or whenever you notice a drop in search quality. Trends, model names, and seller listings change frequently, so staying current is essential. 

Sub-searches (available in version 2.0.0.32+) let you break down broad keywords into more specific segments, like filtering by price brackets. This improves both search clarity and decision-making speed. 

Absolutely. If you’re unsure how to optimize your setup, you can schedule a support session with our team, we’ll help you fine-tune everything from keyword structure to interface flow. 

Monitor listings with Title Match = TRUE, check how often relevant results appear, and see if you’re getting items within your price range. If not, it may be time to revise or remove that keyword. 

Check your review speed, payment method speed, and “Found vs. Sold” timestamps. You may be finding listings fast, but making decisions or checking out too slowly. 

To improve speed, your keywords should match the listing title exactly.

Enable the Title Match column (Right-click results header → Column Band Chooser → Add “Title Match”) and revise keywords marked as FALSE.

For example, add “16e” to match listings titled “iPhone 16e.” 

The #1 optimization is title match accuracy. Listings with false matches waste time and reduce your chances of winning deals. 

Combine similar variants into one keyword (e.g., “Datejust,” “Date Just,” “Submariner”), limit the number of separate keywords, and avoid over-fragmentation unless strategically needed. 

Yes. Setting realistic max price limits filters out irrelevant listings and reduces system load, making your search faster and more focused. 

Optimize your layout to make fast buy decisions without opening eBay. Enable checkout behavior under Options > Checkout Behavior so clicking a listing goes directly to checkout, not the listing page. 

Commit to Buy secures the item instantly without immediate payment. If supported by the listing, you’ll see an in-app confirmation when clicking Buy. Otherwise, it will open in your browser. 

All major eBay sites are supported by uBuyFirst including:

US – www.ebay.com

Canada (English) – www.ebay.ca

Canada (French) – www.cafr.ebay.ca

UK – www.ebay.co.uk

Australia – www.ebay.com.au

Austria – www.ebay.at

Belgium -www.befr.ebay.be

France – www.ebay.fr

Germany – www.ebay.de

Motors – www.motors.ebay.com

Italy – www.ebay.it

Belgium – www.benl.ebay.be

Netherlands – www.ebay.nl

Spain – www.ebay.es

Switzerland – www.ebay.ch

Hong Kong – www.ebay.com.hk

India – www.ebay.in

Ireland – www.ebay.ie

Malaysia – www.ebay.com.my

Philippines – www.ebay.ph

Poland – www.ebay.pl

Singapore – www.ebay.com.sg

Sweden – www.eim.ebay.se

These settings can be set on the search term level for items that are posted to these sites as well as item location.

Currently, uBuyFirst desktop works on Windows OS only. 

Linux and Mac are not supported.

A browser version of uBuyFirst works on any major browser. 

Yes. uBuyFirst is free to use.

First use will be a trial for 30 days with all features and functionality. At the end of 30 days you can choose a subscription plan or continue to use the free version.

uBuyFirst was built for power buyers. Those needing to gain advantages of seconds to minutes on newly listed items. This could be for buyers who buy infrequently but are buying in a competitive category or for those who buy 10’s or 100’s of thousands of dollars a month.

The eBay development program allots a specific amount of calls for searching per day. Because these power buyers have more success with increased amount of calls, the consumption per user tends to be heavier on average per user compared to other free tools out there on the market.

A paid subscription plan is setup with the assumption that those needing an advantage are willing to pay the subscription fee for the immense benefit of these additional features and more frequent call volumes.

Our free version and lower subscription packages are still very viable buying options for those wanting to win great deals.

This is a possibility.

uBuyFirst calls out (based on subscription) concurrent to the order you have setup your search terms. uBuyFirst can run hundreds of individual searches but try to keep the number as low as possible for the best results.

You can do this by combining or grouping keywords together and then using the additional features to help identify individual specs that differentiate product for the type of items you purchase.

Ex: A user wants to purchase iPhone 6 models for 4 different carriers. Instead of making four individual searches (ex: “iphone 6 verizon” or “iPhone 6 Sprint”) you could make one search for “iPhone 6” and use filter conditions to highlight the “carrier” item specific a user selected color for each different carrier.

If each model/carrier combo has a different price, you can include short hand in the “term” of the keyword to recall this information quickly such as “i6 – VRZ/$600 – S/$500 – ATT/$550” and put this column to the far left on the main search grid.

Above all, feel free to create as many search options that are available and monitor your success rate. If items are being missed by seconds then you can make some adjustments by combining these search terms.

You can’t win them all.

Just because someone sees an item by seconds or minutes before you one time doesn’t mean that you’re not seeing many MORE than them by seconds or minutes.

eBay’s dataservers aren’t exactly an open book. Not to mention their spread out all over the country/world and it takes time for a newly listed BIN item to be replicated across all of these data listing servers. Each time you call, the request is resolved and directed at one of these servers “at random”.

Just because you see a handful of listings sold minutes before you found it doesn’t mean someone has a super system and is finding them always faster than you.

Our enterprise subscription package allows for increased calls as well as using proxies to gain better advantages and reduce this “randomness” in your favor.

Testing against all other major competitors, uBuyFirst is confident that we’re always staying ahead of the curve and doing everything we can to ensure the FREQUENCY that you see items first is the highest possible while complying with all eBay developer terms of service.

Yes.

uBuyFirst does not store any eBay user account information on our side. The authentication is via eBay’s token authentication which is done through the web browser by logging into your eBay name from the official eBay site and confirming your account.

Also, this is only required if you wish to purchase items directly from the application via the placeoffer API for commit to buy items (items that do not require immediate payment). While this feature is sure to shave off valuable seconds by not having to leave the application and checkout via the browser, it’s not required.

Great! We listen to our customers and welcome any comments about ways that can improve your ability to win more items!

Visit the contact form on on the homepage or tell us through live char. We usually implement reasonable request and within a timely manner.

This happens and is either a result of an improper search term setup or eBay’s best match algorithm thinking for you and giving unrelated searches.

Sellers can also often times include items in the improper catalog ID.

Start with simple search terms and then moved to advanced parmaters that uBuyFirst allows (such as “-” or in quotations or parenthesis). You can also use search filters and price min/max to reduce the number of these improper search results.

Remember, it’s usually best to create simplified keywords and then use the functions of uBuyFirst to eliminate outliers or highlighting cell/row/listing keywords or phrases to help you identify these improper results rather than create tons of rules that might exclude items that you do want to see.

The original email purchase receipt has a link to unsubscribe. Simply send us a message on the contact form or through live chat.  

There are many ways you can make improvements to the speed at which you’re able to find items.

See Speed Performance & Optimization Guide 

• hard wire internet not wifi
• have a decent PC (i5+ and at least 4 GB of RAM)
• ensure uBuyFirst is allowed by your virus protection and firewall.
• Setup search terms properly
• Use the features of uBuyFirst to configure the UI to be able to make quick decisions on the most relative item specifics within your purchasing criteria
• Enable direct checkout by associating your eBay account for commit to buy items directly through the application
• Ensure you have a big enough monitor to display new results
• Always have the application up and active and monitoring new listing
• have enabled the sound notification

While some of these are directly related to finding items faster, ensure that you’re properly setup to win the items that you do have a good opportunity to purchase when they’re found.

Check the following:

• Internet is up and running
• Exception on firewall and virus protection
• run application as administrator
• ensure application is started and searching
• ensure proper keywords/category setup
• ensure no improper filter rules are being applied
• ensure the idle timeout popup window isn’t present and/or extend out a longer idle time out period.

If all else fails, stop searching and disable all current keywords. Create a new simple keyword and start searching again. If results come up for this new search term, you may be able to identify if it’s the settings within uBuyFirst or something external.

If problems persist, please contact us for help.

All major eBay sites are supported by uBuyFirst including:

US – www.ebay.com

Canada (English) – www.ebay.ca

Canada (French) – www.cafr.ebay.ca

UK – www.ebay.co.uk

Australia – www.ebay.com.au

Austria – www.ebay.at

Belgium -www.befr.ebay.be

France – www.ebay.fr

Germany – www.ebay.de

Motors – www.motors.ebay.com

Italy – www.ebay.it

Belgium – www.benl.ebay.be

Netherlands – www.ebay.nl

Spain – www.ebay.es

Switzerland – www.ebay.ch

Hong Kong – www.ebay.com.hk

India – www.ebay.in

Ireland – www.ebay.ie

Malaysia – www.ebay.com.my

Philippines – www.ebay.ph

Poland – www.ebay.pl

Singapore – www.ebay.com.sg

Sweden – www.eim.ebay.se

These settings can be set on the search term level for items that are posted to these sites as well as item location.

Currently, uBuyFirst desktop works on Windows OS only. 

Linux and Mac are not supported.

A browser version of uBuyFirst works on any major browser. 

Yes. uBuyFirst is free to use.

First use will be a trial for 30 days with all features and functionality. At the end of 30 days you can choose a subscription plan or continue to use the free version.

uBuyFirst was built for power buyers. Those needing to gain advantages of seconds to minutes on newly listed items. This could be for buyers who buy infrequently but are buying in a competitive category or for those who buy 10’s or 100’s of thousands of dollars a month.

The eBay development program allots a specific amount of calls for searching per day. Because these power buyers have more success with increased amount of calls, the consumption per user tends to be heavier on average per user compared to other free tools out there on the market.

A paid subscription plan is setup with the assumption that those needing an advantage are willing to pay the subscription fee for the immense benefit of these additional features and more frequent call volumes.

Our free version and lower subscription packages are still very viable buying options for those wanting to win great deals.

This is a possibility.

uBuyFirst calls out (based on subscription) concurrent to the order you have setup your search terms. uBuyFirst can run hundreds of individual searches but try to keep the number as low as possible for the best results.

You can do this by combining or grouping keywords together and then using the additional features to help identify individual specs that differentiate product for the type of items you purchase.

Ex: A user wants to purchase iPhone 6 models for 4 different carriers. Instead of making four individual searches (ex: “iphone 6 verizon” or “iPhone 6 Sprint”) you could make one search for “iPhone 6” and use filter conditions to highlight the “carrier” item specific a user selected color for each different carrier.

If each model/carrier combo has a different price, you can include short hand in the “term” of the keyword to recall this information quickly such as “i6 – VRZ/$600 – S/$500 – ATT/$550” and put this column to the far left on the main search grid.

Above all, feel free to create as many search options that are available and monitor your success rate. If items are being missed by seconds then you can make some adjustments by combining these search terms.

You can’t win them all.

Just because someone sees an item by seconds or minutes before you one time doesn’t mean that you’re not seeing many MORE than them by seconds or minutes.

eBay’s dataservers aren’t exactly an open book. Not to mention their spread out all over the country/world and it takes time for a newly listed BIN item to be replicated across all of these data listing servers. Each time you call, the request is resolved and directed at one of these servers “at random”.

Just because you see a handful of listings sold minutes before you found it doesn’t mean someone has a super system and is finding them always faster than you.

Our enterprise subscription package allows for increased calls as well as using proxies to gain better advantages and reduce this “randomness” in your favor.

Testing against all other major competitors, uBuyFirst is confident that we’re always staying ahead of the curve and doing everything we can to ensure the FREQUENCY that you see items first is the highest possible while complying with all eBay developer terms of service.

Yes.

uBuyFirst does not store any eBay user account information on our side. The authentication is via eBay’s token authentication which is done through the web browser by logging into your eBay name from the official eBay site and confirming your account.

Also, this is only required if you wish to purchase items directly from the application via the placeoffer API for commit to buy items (items that do not require immediate payment). While this feature is sure to shave off valuable seconds by not having to leave the application and checkout via the browser, it’s not required.

Great! We listen to our customers and welcome any comments about ways that can improve your ability to win more items!

Visit the contact form on on the homepage or tell us through live char. We usually implement reasonable request and within a timely manner.

This happens and is either a result of an improper search term setup or eBay’s best match algorithm thinking for you and giving unrelated searches.

Sellers can also often times include items in the improper catalog ID.

Start with simple search terms and then moved to advanced parmaters that uBuyFirst allows (such as “-” or in quotations or parenthesis). You can also use search filters and price min/max to reduce the number of these improper search results.

Remember, it’s usually best to create simplified keywords and then use the functions of uBuyFirst to eliminate outliers or highlighting cell/row/listing keywords or phrases to help you identify these improper results rather than create tons of rules that might exclude items that you do want to see.

The original email purchase receipt has a link to unsubscribe. Simply send us a message on the contact form or through live chat.  

There are many ways you can make improvements to the speed at which you’re able to find items.

See Speed Performance & Optimization Guide 

• hard wire internet not wifi
• have a decent PC (i5+ and at least 4 GB of RAM)
• ensure uBuyFirst is allowed by your virus protection and firewall.
• Setup search terms properly
• Use the features of uBuyFirst to configure the UI to be able to make quick decisions on the most relative item specifics within your purchasing criteria
• Enable direct checkout by associating your eBay account for commit to buy items directly through the application
• Ensure you have a big enough monitor to display new results
• Always have the application up and active and monitoring new listing
• have enabled the sound notification

While some of these are directly related to finding items faster, ensure that you’re properly setup to win the items that you do have a good opportunity to purchase when they’re found.

Check the following:

• Internet is up and running
• Exception on firewall and virus protection
• run application as administrator
• ensure application is started and searching
• ensure proper keywords/category setup
• ensure no improper filter rules are being applied
• ensure the idle timeout popup window isn’t present and/or extend out a longer idle time out period.

If all else fails, stop searching and disable all current keywords. Create a new simple keyword and start searching again. If results come up for this new search term, you may be able to identify if it’s the settings within uBuyFirst or something external.

If problems persist, please contact us for help.

All major eBay sites are supported by uBuyFirst including:

US – www.ebay.com

Canada (English) – www.ebay.ca

Canada (French) – www.cafr.ebay.ca

UK – www.ebay.co.uk

Australia – www.ebay.com.au

Austria – www.ebay.at

Belgium -www.befr.ebay.be

France – www.ebay.fr

Germany – www.ebay.de

Motors – www.motors.ebay.com

Italy – www.ebay.it

Belgium – www.benl.ebay.be

Netherlands – www.ebay.nl

Spain – www.ebay.es

Switzerland – www.ebay.ch

Hong Kong – www.ebay.com.hk

India – www.ebay.in

Ireland – www.ebay.ie

Malaysia – www.ebay.com.my

Philippines – www.ebay.ph

Poland – www.ebay.pl

Singapore – www.ebay.com.sg

Sweden – www.eim.ebay.se

These settings can be set on the search term level for items that are posted to these sites as well as item location.

Currently, uBuyFirst desktop works on Windows OS only. 

Linux and Mac are not supported.

A browser version of uBuyFirst works on any major browser. 

Yes. uBuyFirst is free to use.

First use will be a trial for 30 days with all features and functionality. At the end of 30 days you can choose a subscription plan or continue to use the free version.

uBuyFirst was built for power buyers. Those needing to gain advantages of seconds to minutes on newly listed items. This could be for buyers who buy infrequently but are buying in a competitive category or for those who buy 10’s or 100’s of thousands of dollars a month.

The eBay development program allots a specific amount of calls for searching per day. Because these power buyers have more success with increased amount of calls, the consumption per user tends to be heavier on average per user compared to other free tools out there on the market.

A paid subscription plan is setup with the assumption that those needing an advantage are willing to pay the subscription fee for the immense benefit of these additional features and more frequent call volumes.

Our free version and lower subscription packages are still very viable buying options for those wanting to win great deals.

This is a possibility.

uBuyFirst calls out (based on subscription) concurrent to the order you have setup your search terms. uBuyFirst can run hundreds of individual searches but try to keep the number as low as possible for the best results.

You can do this by combining or grouping keywords together and then using the additional features to help identify individual specs that differentiate product for the type of items you purchase.

Ex: A user wants to purchase iPhone 6 models for 4 different carriers. Instead of making four individual searches (ex: “iphone 6 verizon” or “iPhone 6 Sprint”) you could make one search for “iPhone 6” and use filter conditions to highlight the “carrier” item specific a user selected color for each different carrier.

If each model/carrier combo has a different price, you can include short hand in the “term” of the keyword to recall this information quickly such as “i6 – VRZ/$600 – S/$500 – ATT/$550” and put this column to the far left on the main search grid.

Above all, feel free to create as many search options that are available and monitor your success rate. If items are being missed by seconds then you can make some adjustments by combining these search terms.

You can’t win them all.

Just because someone sees an item by seconds or minutes before you one time doesn’t mean that you’re not seeing many MORE than them by seconds or minutes.

eBay’s dataservers aren’t exactly an open book. Not to mention their spread out all over the country/world and it takes time for a newly listed BIN item to be replicated across all of these data listing servers. Each time you call, the request is resolved and directed at one of these servers “at random”.

Just because you see a handful of listings sold minutes before you found it doesn’t mean someone has a super system and is finding them always faster than you.

Testing against all other major competitors, uBuyFirst is confident that we’re always staying ahead of the curve and doing everything we can to ensure the FREQUENCY that you see items first is the highest possible while complying with all eBay developer terms of service.

Yes.

uBuyFirst does not store any eBay user account information on our side. The authentication is via eBay’s token authentication which is done through the web browser by logging into your eBay name from the official eBay site and confirming your account.

Also, this is only required if you wish to purchase items directly from the application via the placeoffer API for commit to buy items (items that do not require immediate payment). While this feature is sure to shave off valuable seconds by not having to leave the application and checkout via the browser, it’s not required.

Great! We listen to our customers and welcome any comments about ways that can improve your ability to win more items!

Visit the contact form on on the homepage or tell us through live char. We usually implement reasonable request and within a timely manner.

This happens and is either a result of an improper search term setup or eBay’s best match algorithm thinking for you and giving unrelated searches.

Sellers can also often times include items in the improper catalog ID.

Start with simple search terms and then moved to advanced parmaters that uBuyFirst allows (such as “-” or in quotations or parenthesis). You can also use search filters and price min/max to reduce the number of these improper search results.

Remember, it’s usually best to create simplified keywords and then use the functions of uBuyFirst to eliminate outliers or highlighting cell/row/listing keywords or phrases to help you identify these improper results rather than create tons of rules that might exclude items that you do want to see.

The original email purchase receipt has a link to unsubscribe. Simply send us a message on the contact form or through live chat.  

There are many ways you can make improvements to the speed at which you’re able to find items.

See Speed Performance & Optimization Guide 

• hard wire internet not wifi
• have a decent PC (i5+ and at least 4 GB of RAM)
• ensure uBuyFirst is allowed by your virus protection and firewall.
• Setup search terms properly
• Use the features of uBuyFirst to configure the UI to be able to make quick decisions on the most relative item specifics within your purchasing criteria
• Enable direct checkout by associating your eBay account for commit to buy items directly through the application
• Ensure you have a big enough monitor to display new results
• Always have the application up and active and monitoring new listing
• have enabled the sound notification

While some of these are directly related to finding items faster, ensure that you’re properly setup to win the items that you do have a good opportunity to purchase when they’re found.

Check the following:

• Internet is up and running
• Exception on firewall and virus protection
• run application as administrator
• ensure application is started and searching
• ensure proper keywords/category setup
• ensure no improper filter rules are being applied
• ensure the idle timeout popup window isn’t present and/or extend out a longer idle time out period.

If all else fails, stop searching and disable all current keywords. Create a new simple keyword and start searching again. If results come up for this new search term, you may be able to identify if it’s the settings within uBuyFirst or something external.

If problems persist, please contact us for help.

You cannot directly follow/search a seller in the watchlist feature.

Two workarounds exist: 

(1) Create a keyword search term for that specific seller.

(2) Filter your existing watchlist by seller using the column header right-click menu. However, this only shows items already on your watchlist from that seller, not all their new listings.